Customer Reviews of Airco Heating & Cooling Ltd.

Dan, William, and his apprentice were very professional during the installation of our tankless hot water heater, high efficiency furnace, and heat pump. William took the time to explain how best to operate the heat pump during warm and cold weather. I. will certainly continue to call on them for all my heating needs.

We've used Airco for two furnace installations for two different homes, maintenance and most recently, an air conditioning install. They are prompt and professional and we've always been pleased with their work. We've dealt with other companies over the years but Airco is the one we've been happiest with.

We had a new heat pump/mini split AC system installed and the service we received was excellent. From start to finish the staff at Airco always were on time and the technicians who installed our system were courteous and considerate as we worked from home during the installation itself.

Very happy about service visit. Attending service technician was on time, friendly, knowledgeable and extremely capable. I will definitely use Airco again in the future.

Fantastic service! Airco came highly recommended and they did not disappoint. Great customer service from start to finish. Dan is very knowledgeable and helpful. He explained everything well and also advised on future potential concerns to be aware of. Prompt and friendly service - 10/10

We worked with Airco earlier this year and were extremely happy with everything from the consultation to the final installation(s). We fixed an air vent, installed a new furnace, heat pump and tankless water heater with Airco. Dan was very helpful throughout the consultation and explained every detail of the process and product(s), he provided excellent customer service and made us feel very confident in choosing to work with Airco. They were very helpful and supportive even after the projects were finished, they were also quick to send us any information we needed for rebates. We would gladly refer them to anyone we know and will surely return in the future for any HVAC services we need.

Very friendly and professional. Unfortunately we needed to have them come back because we had no heat the next day.

I was very please with the installers even though we had a gas leak after installation, Airco responded immediately and came out and fixed the problem, my only gripe was the barrage of texts and emails for the payment, there’s no 30 days to pay with this company. They want it on the day the work is done. The furnace was installed Tuesday we detected a gas leak Thursday and we had arranged payment by Friday the same week. Other than this, I would say a good company to work with and I would recommend them.

Right from the first contact with Airco, the experience was very positive. The staff are professional, knowledgeable and friendly. They instill confidence. They maintained good communication and were always on time. When we initially discussed how the heat pump would be installed, Dan listened carefully and advised wisely. The installers, Jeanne and Matt, were very competent and friendly. They were respectful while working in our home. They worked hard to place the outside unit so the inside pipes are neat and compact, allowing for the basement walls to be finished in the future. They completed the installation earlier than the estimated time. We are very happy with the heat pump and highly recommend this company.

I was impressed with Airco from the initial site visit. Dan was on time and good communication leading up to the meeting. Dan communicated options to me and also provided his recommendations. Quote was recieved shortly after the site meeting. The furnace and Heat pump that we ordered took a bit longer to arrive than expected (like all orders around the world right now). Will and Jordan, the two installers, completed the install within the time frame I was told and they did a great job! My family is very happy with the install and the upgrade to our heating/cooling system. I highly recommend this crew and this company. These are large expenses to have done to your home. Dont cheap out, as you get what you pay for. These guys have great reviews for a reason. I have no problem recommending this company and will use them for future needs within their field of work. Many thanks from everyone in my household.

William who was my sale guy as well as installer. He is awesome and extremely knowledgeable. He is very honest, truthful and genuine. The work is perfection. He never pushed me into buying. Gave me all pros and cons and willing to answer questions. Dan helped me too apply for rebate. Daikin system is just fantastic. Now with heat wave it is very comfortable. Very quite does not wake my neighbours. The warranty for Daikin is very good. Airco provides three years labour warranty. They stand by their work and product. I very strongly recommend.

I can't say enough good things about Dan and his Team at Airco. They were professional, on time, and extremely efficient with the installation of our new A/C. I would highly recommend Airco to anyone that is looking for top notch service. Thanks again and cheers to a cool summer with our new A/C.

The people at AIRCO were a pleasure to deal with. During every step of the process they were professional, friendly and knowledgeable. Dan did the initial quote and was very thorough in his explanations of what would be done for the price quoted as well as letting us know what rebates we would be eligible for. William and Jordan did the installation of our new furnace, heat pump and thermostat. they were always respectful of our home when they were inside and friendly when explaining what they were doing at each stage of the job. It's been a month since the install and everything is working smoothly. I would highly recommend this team for any HVAC work that you need done.

Professional, polite, responsible! Did a great job!Services: Heating system maintenance, A/C system repair

This is the third time dealing with Airco and certainly won’t be the last. Professional in arranging the service and professional and knowledgeable in performing the repairs.