Customer Reviews of Airco Heating & Cooling Ltd.

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We recently had central AC installed in our place by Airco, and the whole process was fantastic from beginning to end. I reached out to quite a few companies to quote the job, however when Dan came by to give me a quote, I could tell he was very knowledgeable and everything he recommended made the most sense for our situation. He didn't seem like he was trying to upsell anything just for the sake of upselling. Once the install started, William and Jordan were amazing! I appreciate that they took their time to do the job right. It's very apparent that they take pride in what they do. Once the install was completed William stayed behind to set up, and give me a thorough tutorial on how to run the new thermostat. He made sure I understood everything before he left. I highly recommend Airco to anyone looking to install AC in their home.
David G. Avatar
David G.
4/16/2024
Airco was great to deal with! Dan and his team are incredibly knowledgeable and provided details on the various products they offer. They’ve helped us with air conditioning and hot water tank replacement. They were punctual, easy to contact and ensured we were satisfied with the final product. Dan even went above and beyond by helping us deal with the various rebates. Highly recommend Airco if you’re looking for amazing service and a highly knowledgeable team!
Jason N. Avatar
Jason N.
3/27/2024
We just had Airco install a Daikin Enhanced Hybrid Heat Pump and Furnace system in January of 2024. Everything from start to finish was excellent. Dan, the owner, was very responsive, took the time to explain everything on multiple occasions and provided a detailed quote so there were no surprises. The installers, Will and Jordan, were friendly, knowledgeable, and professional. Everything they said they were going to do, they did. The install did take 3 days but again, that wasn’t a surprise and would rather have everything done well. So far, I am happy with the Daikin system for heating and will have to wait for the summer to comment on the cooling. I highly recommend Airco!
Neal F. Avatar
Neal F.
3/02/2024
We had a Daiken heat pump, furnace, thermostat installed by Airco. The installers, William, and Jordan were top notch; friendly, polite, very knowkedgeable, and true professionals in their craft. My wife and I were very impressed. Thanks to Dan and his team.
Kel M. Avatar
Kel M.
2/03/2024
We decided to upgrade our heating system. We got several quotes but based on previous work they did for us we chose Airco. I am so happy I did. The install despite the weather issues went smoothly and I could not be more pleased with the finished product. Mr Isaac spent extra time to the job correctly the first time and really went out of his way to explain how the system works. I highly recommend Airco.
Dave S. Avatar
Dave S.
1/20/2024
Just had Airco install a heat pump with back up gas furnace. Professionals who are thorough and know their job well. Very satisfied and happy to recommend.
J M. Avatar
J M.
11/17/2023
I had a problem with my furnace over the remembrance long weekend so I left a message to Dan explaining the problem. He texted me back apologizing for not being able to come, but went the extra mile to share with me what was, in his opinion, the source of the problem, recommended a solution and even sent me the link to the fuse I would have to buy. I did follow his instructions and the heater is working now. Thank you for helping me without any strings attached. Very rare to find people like you nowadays.
Antonio S. Avatar
Antonio S.
11/14/2023
In an emergency response to a furnace gas leak in my home, Fortis BC dispatched a trouble shooter who ultimately isolated the issue as a defective gas valve. This resulted in a 'red tag' being written, and my furnace was shut down. During their investigation Fortis also found an unglued connection on a PVC vent pipe that was leaking exhaust gas into my home; so I had 2 significant issues that had to be fixed immediately. These problems were discovered by Fortis at 06:30 AM on November 09, 2023. Luckily, a friend recommended Airco. I called them at 08:30 AM that same morning and by 1:00 PM that afternoon their technician, Matthew Hunter, had repaired both problems and got my furnace up and running perfectly. I still can't believe that it took less than 7 hours from the issuing of the red tag, to having my furnace repaired and operating again, which included tracking down and picking up the replacement part. This level of service, professionalism, friendliness, competence, outstanding communications via phone and Email and efficiency is rarely seen in this day and age. From my first phone to Dayna , to my final goodbye to Matthew I was taken back by their genuine concern and the amazing efforts everyone involved made to fix my furnace in such an incredibly short time. My sincerest thanks go out the people at Airco for a job well done. I most definitely will use them again for future maintenance and repairs on my heating and cooling equipment.
Woodrow Avatar
Woodrow
11/11/2023
If you are looking for a company that is reliable and takes pride in their work, look no further than Airco. During the initial on-site assessment, Dan was responsive to my concerns about my home's current hot water and furnace set-up, and provided a detailed explanation of the options that would work best that addressed our heating and cooling wish list moving into the future. The installation of our hot water heater and Daikin hybrid heat pump system went smoothly with Jeanne, Jordan, and Matthew working efficiently as a team. They even found a problem with my crawlspace dehumidifier condensate pump which wasn't originally on the scope of work. Their punctuality and hard work was appreciated, and my dog loved the extra scratches. It's been a few weeks since the install and I'm beyond pleased with the quality of the home's indoor air. Thanks Airco...you are now on speed dial!
Linda W. Avatar
Linda W.
9/18/2023
Jeanne from Airco serviced our furnace and fireplace. He was on time, communicated well, cleaned up and was very personable and respectful. Our furnace needed a repair and he gave us a quote, then went over and above for us. I highly recommend Airco and will never use anyone else. They offer old fashioned personal service.
Pat B. Avatar
Pat B.
9/12/2023
Dan just installed a new hot water' and Will and Jordan installed a new furnace and heat pump, all were very pleasant and professional, It was a pleasure dealing with all three. would highly recommend AIRCO...................
Norma R. Avatar
Norma R.
6/16/2023
They installed a new hot water heater within hours of my old one packing it in. The job was perfect, work area was left spotless and the quote matched the payment to the penny. Highly recommend the team at Airco!
Brad R. Avatar
Brad R.
5/18/2023
This was a fantastic company to work with. I wanted to add a cooling system to my house but wasn’t sure what would work. Dan was very helpful and explained my options and what would work best for my home. The installation was excellent - William explained and problem solved any issues that came up, as they often do when dealing with an older home. They were very informative and diligent with this project. I would definitely recommend working with Airco!
Gail Y. Avatar
Gail Y.
4/21/2023
Super professional. Went above and beyond. Respected timeline and deadline. Highly recommend Dan and his team.
Pierre C. Avatar
Pierre C.
4/01/2023
I have been dealing with Airco for many years now. They repaired the first time the furnace and since then have had them replace the old furnace and install Central AC. This morning I had a very fast cold shower and needed a new hot water tank. I phoned left a message and Dan got back to me and by dinner time of the same day I had a new tank and hot water. Their service is top notch and they sell the best products for today's world that are not made like they used to be for longevity and that is not Airco's fault. I have used them also for once every two years service on furnace and AC
Dale M. Avatar
Dale M.
3/21/2023

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