HVAC Trusted Brands

We often get asked what the best brand is or have customers that may see that one brand is rated 4.69 out of 5 and another is 4.72 out of five.

While the brand IS important, what we know is most important is the quality of the SUPPLIER of the HVAC equipment.

So, “Which brand is best?” isn’t the right question. “Which brand provides the best product, support, and access to parts?” is the correct question.

Why does the supplier matter?

It is very difficult to compare brands, even though we wrote The ULTIMATE Guide to Buying a Furnace For Your Home, we stop short of saying this brand is better than this brand.

Here are some reasons why the supplier is more important than the brand:

• A global brand may be better in one region than others? They could have excellent products and warranties, but don’t service our region well for one reason or another.
• We’re on the West Coast of course, and it is often hard to get customer support after 2 pm since most suppliers are based on the east coast.
• Many suppliers use JIT (Just-in-time) for their products meaning they only keep products on hand that they need for the immediate term. The problem is JIT doesn’t control the weather. When there is a heatwave, there can immediately be a shortage of parts in the entire region as a result.
• When reading ratings in something like Consumer Reports, the rating differences of the top three brands could be a fraction of a fraction. Here’s the deal. None of the top 10 HVAC brands are bad. If they were, they wouldn’t be in business. So once again, it is the supplier, not that brand that is key.

When we choose brands to represent we focus on three specific concerns:

• Can I get parts when I need them
• Can I get support when I need it?
• Can I get warranty coverage without a hassle?

If you have questions about what the best HVAC options are for your home, please call us at 604-373-4765 or contact us

Here is a list of the main HVAC brands that we carry: